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The Idologic Blog is the place to come for news, updates, commentaries, and more from the Idologic team. Updated weekly with topics ranging from customer service to technology.

March 14, 2007

Overselling & You - Why It Matters

Filed under: Blog, General, Technology — Andrew @ 8:56 pm

Idologic does not oversell servers. Simply put, Idologic does not sell more disk or bandwidth than we physically have on each server. This allows us the flexibility to allow our reseller clients to oversell and keep CPU & RAM usage within acceptable performance metrics.

Why is this a big deal?
Well, let’s use the example of a reseller account with 1 GB space and 10 GB bandwidth. In this example, an account without overselling costs $10/month while an account with overselling costs $20/month. If you saw those numbers listed on 2 different hosting websites, at first glance you’d assume the 2nd plan costs twice as much for the same resources. But…..does it really?

Scenario #1 - Overselling Not Allowed For The Reseller
If overselling isn’t allowed, you can create (10) accounts with 100 MB space and 1 GB bandwidth. At that point you’re done. It doesn’t matter how much space or bandwidth the accounts actually use….you can’t create any more accounts unless you increase your account size. In most cases, you’ll find that with (10) 100 MB/1 GB accounts, you will only use several hundred MB disk and a couple GB bandwidth. However, all that unused space is wasted….you’re paying for it but it will likely never be used. In almost all cases like this, if a hosting company does not allow their clients to oversell, it is because they are overselling the server themselves (the server couldn’t handle both the server owner and the reseller overselling).

Scenario #2 - Overselling Allowed For The Reseller
Now let’s look at the other picture. If overselling is allowed to you the reseller, you create the same (10) 100 MB/1 GB accounts. However, after several months you realize that only a couple hundred MB disk and a couple GB bandwidth are actually getting used. So you create another (10) 100 MB/1 GB accounts as new clients come in the door. Over time, you might actually squeeze 20-30 accounts into that reseller account. If you didn’t have overselling capability, you’d be paying 2-3 times more for this capability. We have found that Idologic customers regularly stretch their accounts much further than other seemingly lower priced hosting companies while maintaining higher speed and reliability.

Conclusion
So….in the cases above if you want to create (30) 100 MB/1 GB accounts and overselling isn’t allowed, it will cost you $30/month. However, if you got the account with overselling, you could likely do that for $20/month.

Simply put, Idologic charges you for the resources you actually use rather than the resources you allocate.

But what if…. (growth concerns)
Now here’s where some people say “Ah ha, I’ve got you now! What happens when you actually run out of space?” Well, if you’ve been watching your account and notice that you’re starting to use up all your space or bandwidth, simply put in a support ticket and we’ll upgrade you on the same server (we always keep a large reserve of disk/bandwidth to allow our clients to grow). If you need more space and bandwidth than is available on your current server, we’ll either move your whole account to a new server (with virtually no downtime) or open a second account on another server and move individual accounts between servers for you.

December 26, 2006

Idologic: The blog.

Filed under: Blog — Douglas @ 4:20 pm

Blogs, blogging, and the like are no longer buzzwords. They are mainstream and a big part of the Internet. There are now more than 55 million blogs and some of the bigger ones have a profound influence on how companies are communicating with their customers, how they are gathering feedback, and so much more. The amazing thing about blogging and the Internet in general is that everyday people can now start a blog (for free) and share their thoughts about everything from apples to zebras and and pretty much everything in between (for free), and even have people actually read what they are saying. It gives people the power of the press to everyday people and it is an amazing thing.

The team at Idologic is now joining the blogosphere. We’ve helped hundreds of people start blogging over the last few years by providing them with the technical support and technology they need and it is about time we decided to do it ourself. There aren’t too many web hosts with blogs, but there are a few and we hope that ours can be one of the better ones.

We’ll talk about what makes us tick on all levels, why we do what we do, and how we do it. Idologic is all about customer service, so expect some posts about customer service and our philosophies when it comes to customer service. For the tech folk, expect plenty of posts about the technology that powers Idologic and what the technical team is up to. We’ll provide you with behind the scenes looks and show you what is involved with running a web hosting company. We may share an occasional rant with you or let you know what is up in the web hosting industry.

Expect a post, from different team members (and maybe even a few guest bloggers) at least once a week. In true blogging spirit, we encourage you to provide us with your feedback. Tell us what you think about us as a company, our services, and our blog. The comments are open - we are all ears and look forward to hearing from you.

We’ll see you around the blogosphere!

- Team Idologic


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